Frequently asked questions

When do ticket sales start?

General ticket sales for Castlefest 2024 will start on Wednesday November 22, at 12.00 h (CET).

When will I receive my tickets?

When you buy tickets, you’ll receive a confirmation e-mail.
The tickets will be sent two weeks before the event starts.

The tickets I want are sold out. Can I still buy them through other channels like TicketSwap or marketplace?

Tickets are only sold through our own ticket channels. When buying your ticket, you'll receive a confirmation email. The actual tickets can only be downloaded two weeks before the event. 

Our ticket provider offers a safe way to resell tickets. This tool can be found here:
In our blog, we explain step-by-step how the platform works and how to resell and buy tickets. You'll find the blog here.

Please note! Tickets that are being offered through other channels are probably a scam.

Can I buy a ticket at the box office during Castlefest?

Tickets will only be available online in advance. It will not be possible to purchase a ticket for the event on site.

Tokens can be ordered online. This can be done in advance and on site via your mobile phone. You then pick up the order at one of the machines on site.
In addition, you can also purchase tokens at the machine itself, as usual (this can be done with selected payment cards and cash).

What are the different types of tickets?

This year we are again offering different types of tickets.

First of all, of course, we have the different tickets needed to attend the festival itself:

  • Day ticket - valid on a specific day
  • Passe-partout - valid on Friday, Saturday and Sunday
  • Castlefanatic - valid on Thursday, Friday, Saturday and Sunday
  • Camping - Only valid in combination with a Castlefanatic ticket. This ticket gives access to the Castlefest campsite

In addition, we also offer the opportunity to celebrate Castlefest online. With the tickets for Castlefest Live you get daily access to the live streams from the various stages and you can dance, sing and feel the festival atmosphere at home.

More about this can be found here.

Are children younger than 4 years old welcome?

Of course! Children under 4 can visit Castlefest for free, when accompanied by an adult with a valid ticket.

Children from the ages 4 to 12 need a children's ticket. Everyone aged 13 and over needs a normal ticket.

Where is the Castlefest campsite located?

The Castlefest Campsite is situated next to the parking lot.

All current information about the campsite can be found on this page about the Castlefest campsite.

I'm staying at the Castlefest campsite. Do I need a parking ticket?

Parking tickets are not included in your Castlefanatic incl camping tickets.
This means that if you come by car, you will also need an all-days parking ticket.

Am I allowed to bring food and drinks to Castlefest?

As every year it is not allowed to bring food and drinks to Castlefest. Of course we won’t make a fuss about a couple of sandwiches and a bottle of water, but big thermos bags filled with food and drink or crates or trays of beer will not be allowed. Other forms of alcohol will also be confiscated. This has to do with the regulations and our catering permit. We won’t be as strict as most pop festivals like Lowlands, but we will have to enforce these rules. Thanks for your understanding.

Do I have to pay for parking my bike or motorcycle at the parking lot?

No, you do not have to pay to park your bike.

For cars and motorcycles, you'll need to have a valid parking ticket.

Are dogs allowed at Castlefest?
Dogs are allowed on the terrain, but are to be kept on a leash. Dogs are not allowed at our campsite (except assistance dogs ). Other animals, in the interest of animal welfare, are not allowed at Castlefest.
Is this event accessible for wheelchair users?

Castlefest takes place on estate grounds. Therefore not every path is evenly paved. However, most paths in the estate grounds are accessible for wheel chairs. Our tent stalls are provided with steel planking and there is a disabled toilet.

There are parking spaces available at the parking lot for people with a disabled parking permit.

Can I withdraw money on the Castlefest grounds?

During the event a limited amount of money can be withdrawn at the cash registers. This is allowed after noon as long as there is enough cash available at the cash registers. Maestro and V PAY only.

Do I need to print my ticket?

No, this is not necessary. We can also scan your ticket from your mobile phone, provided that your screen has no cracks.

Can I take photos at Castlefest?

Yes, this is allowed. In case you want to take pictures with a camera with detachable lenses, you will need a Castlefest photo pass. You can apply for this photo pass via our photography page. It is free of charge in combination with a valid ticket.

Is there a place to leave my stuff?

We have a wardrobe service at our information booth.

Got a question about tickets?

Please check the online Helpcenter of our ticket distributor. You can find it here.

Got your own question?

Mail us via info@castlefest.com