F.A.Q.

General ticket sales for Castlefest 2025 will start on Tuesday October 1st, at 12.00h (CET).

When you buy tickets, you’ll receive a confirmation e-mail.
The tickets will be sent two weeks before the event starts.

Use this link to have your order resent to you by email: https://account.paylogic.com/i-lost-my-tickets

Tickets will be sent two weeks before the event. If you use the link before then, you will receive an email with an overview of your order(s). 

Tickets are only sold through our own ticket channels. When buying your ticket, you'll receive a confirmation email. The actual tickets can only be downloaded two weeks before the event.

Our ticket provider offers a safe way to resell tickets. This tool can be found here:
https://resell.seetickets.com/castlefest-2025
In our blog, we explain step-by-step how the platform works and how to resell and buy tickets. You'll find the blog here.

Please note! Tickets that are being offered through other channels are probably a scam.

Tickets will only be available online in advance. It will not be possible to purchase a ticket for the event on site.

Tokens can be ordered online. This can be done in advance and on site via your mobile phone. You then pick up the order at one of the machines on site.
In addition, you can also purchase tokens at the machine itself, as usual (this can be done with selected payment cards and cash).

This year we are again offering different types of tickets.

First of all, of course, we have the different tickets needed to attend the festival itself:

• Day ticket - valid on a specific day
• Passe-partout - valid on Friday, Saturday and Sunday
• Castlefanatic - valid on Thursday, Friday, Saturday and Sunday
• Camping - Only valid in combination with a Castlefanatic ticket. This ticket gives access to the Castlefest campsite

In addition, we also offer the opportunity to celebrate Castlefest online. With the tickets for Castlefest Live you get daily access to the live streams from the various stages and you can dance, sing and feel the festival atmosphere at home.

More about this can be found here.

The fields that we have gratefully used for the campsite during previous editions have been designated as a nature reserve for native species. To protect nature and its inhabitants, our night party will be moved to the Keukenhof parking lot. This makes the campsite smaller, but it is much easier to reach and the animals are not bothered by our Marco Polo ;-).

This means that the layout and available facilities will be different than during previous editions. All current information about the campsite can be found on this page about the Castlefest campsite.

Of course! Children under 4 can visit Castlefest for free, when accompanied by an adult with a valid ticket.

Children from the ages 4 to 12 need a children's ticket. Everyone aged 13 and over needs a regular ticket.

The Castlefest Campsite is situated next to the parking lot.

All current information about the campsite can be found on this page about the Castlefest campsite.

Parking tickets are not included in your Castlefanatic incl camping tickets.
This means that if you come by car, you will also need an all-days parking ticket.

Yes, for parking your motorcycle you need a parking ticket. 

No, you do not have to pay to park your bicycle.

As every year it is not allowed to bring food and drinks to Castlefest. Of course we won’t make a fuss about a couple of sandwiches and a bottle of water, but big thermos bags filled with food and drink or crates or trays of beer will not be allowed. Other forms of alcohol will also be confiscated. This has to do with the regulations and our catering permit. We won’t be as strict as most pop festivals like Lowlands, but we will have to enforce these rules. Thanks for your understanding.

In consideration of animal welfare, dogs and other animals are not allowed at Castlefest. An exception is made for officially certified assistance dogs.

Castlefest takes place on estate grounds. Therefore not every path is evenly paved. However, most paths in the estate grounds are accessible for wheelchairs. Our tent stalls are provided with steel planking and there is an accessible toilet.

There are parking spaces available at the parking lot for people with a disabled parking permit.

During the event a limited amount of money can be withdrawn at the cash registers. This is allowed after noon as long as there is enough cash available at the cash registers. Maestro and V PAY only.

No, this is not necessary. We can also scan your ticket from your mobile phone, provided that your screen has no cracks.

Yes, this is allowed. In case you want to take pictures with a camera with detachable lenses, you will need a Castlefest photo pass. You can apply for this photo pass via our photography page. It is free of charge in combination with a valid ticket.

We have a wardrobe service at our information booth.